電視盒子播放卡頓？10 個常見解決方法 | TV Box Buffering? 10 Common Fixes

電視盒子播放卡頓？10 個常見解決方法 / TV Box Buffering? 10 Common Fixes

電視盒子播放時卡頓、緩衝，通常同網絡環境、路由器位置或裝置設定有關，並唔一定係盒子本身問題。以下係最常見、最有效嘅解決方法。

Buffering or lag during playback is usually related to your network environment, router placement, or device settings — not necessarily a fault with the box itself. Here are the most common and effective fixes.

1. 檢查網絡速度 — 建議下載速度最少 25Mbps 以上先足夠流暢播放高清內容。
   Check your internet speed — at least 25Mbps download is recommended for smooth HD playback.
2. 盡量使用 5GHz WiFi 頻段，減少同其他裝置嘅頻寬爭用。
   Use the 5GHz WiFi band where possible to reduce interference from other devices.
3. 路由器同電視盒子之間減少阻隔物，例如牆壁、金屬家具。
   Reduce obstacles between your router and the box — walls and metal furniture weaken signal.
4. 定期重啟路由器同電視盒子，清除暫存問題。
   Restart both your router and the TV box periodically to clear temporary glitches.
5. 減少同一時間連接嘅裝置數量，尤其高清串流同下載同時進行。
   Reduce the number of devices connected at once, especially during simultaneous streaming/downloading.
6. 檢查儲存空間 — 儲存空間不足都會拖慢系統反應。
   Check available storage — low storage can slow the whole system down.
7. 保持系統及應用程式更新，舊版本可能有已知效能問題。
   Keep the system and apps updated — outdated versions may carry known performance issues.
8. 避免使用 VPN（除非必要），VPN 會增加延遲同降低速度。
   Avoid unnecessary VPN use — VPNs add latency and reduce speed.
9. 考慮使用有線網絡連接（如裝置支援），比 WiFi 更穩定。
   Consider a wired connection if your device supports it — more stable than WiFi.
10. 如果問題持續，可以嘗試將電視盒子還原至出廠設定，並重新設置。
    If the problem persists, try resetting the device to factory settings and setting it up again.

想睇更完整嘅安裝及疑難排解指南，可以參考我哋嘅 疑難排解頁面。
For a fuller setup and troubleshooting guide, check our Troubleshooting page.